Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information when using Billyk AI.
Table of Contents
Introduction
Effective Date: June 10, 2025
Last Updated: June 10, 2025
Welcome to Billyk AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant service at billyk.online and related services ("Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
- Account Information: Name, email address, and password when you create an account
- Profile Data: Display name and preferences you set in your profile
- Payment Information: Billing details for Pro plan upgrades (processed securely through PesaPal)
Usage Information
- Chat Data: Your conversations with our AI models (stored securely and encrypted)
- Technical Data: IP address, browser type, device information, and usage patterns
- Token Usage: Records of token consumption for billing and service optimization
Automatically Collected Information
- Log Data: Server logs including access times, pages viewed, and errors
- Cookies: Session cookies for authentication and preferences
- Analytics: Usage statistics to improve our service (anonymized where possible)
How We Use Your Information
We use your information to:
- Provide Service: Enable AI chat functionality and account management
- Process Payments: Handle Pro plan subscriptions and billing
- Improve Service: Analyze usage patterns to enhance AI responses and user experience
- Security: Protect against fraud, abuse, and security threats
- Communication: Send service updates, billing notifications, and support responses
- Legal Compliance: Meet legal obligations and enforce our Terms of Service
AI Model Processing
Important: Third-Party AI Processing
Your messages are processed by third-party AI providers (OpenAI, Anthropic, Google) to generate responses. These providers have their own privacy policies that govern their use of your data.
Data Processing
- Your messages are sent to AI providers for processing and response generation
- We do not share personal information beyond what's necessary for AI processing
- AI providers may use data according to their own privacy policies
Data Retention
- Free Users: Chat history retained for 6 months
- Pro Users: Chat history retained indefinitely unless deleted by user
- Deleted Data: Permanently removed from our servers within 30 days
Information Sharing
We do not sell your personal information. We may share data only in these circumstances:
Service Providers
- AI Providers: OpenAI, Anthropic, Google for AI processing
- Payment Processors: PesaPal for secure payment handling
- Infrastructure: Hosting and technical service providers
Legal Requirements
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- To prevent fraud or security threats
Data Security
We implement industry-standard security measures:
- Encryption: Data encrypted in transit and at rest
- Access Controls: Limited employee access on need-to-know basis
- Regular Audits: Security assessments and monitoring
- Secure Infrastructure: Professional hosting with security certifications
Your Rights
Account Control
- Access: View and download your chat history
- Correction: Update your account information
- Deletion: Delete individual chats or your entire account
- Portability: Export your data in standard formats
Privacy Controls
- Chat Deletion: Delete conversations individually or in bulk
- Account Deletion: Permanently remove your account and associated data
- Data Export: Download your complete chat history
Contact Information
This Privacy Policy was last updated on June 10, 2025
© 2025 Billyk AI. Created with ❤️ by Billy K